Accessibility

For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +1 619-234-9200.

OUR COMMITMENT TO YOU

Should you have difficulty using or accessing any section of our website, please contact us immediately at 1-800-826-0009. Aside from working with you to ensure you are provided with the information and assistance you need, we’re committed to ensuring that each feature on our site is accessible for everyone and will take the appropriate steps to address any short-comings.

DIGITAL PARTNER COMMITMENT

The Sofia Hotel sources Sabre’s SynXis booking engine for digital room reservation transactions. We are proud to partner with Sabre as they have also committed to digital accessibility and have taken steps to be compliant with the current standards. Sabre’s SynXis Responsive Booking Engine (RBE), our current product, has been coded to WCAG 2.0 AA standards as of June 30, 2018.

ADA COMPLIANCE ACCESSIBILITY FEATURES

Accessible Areas with Accessible Routes from Public Entrance

• Business Center

• Fitness Center

• Meeting spaces

• Public entrance alternative

• Public restrooms are accessible

• Registration Desk Pathway

• Registration desk

Accessible Hotel Features

• Accessible Self-parking

• Service animals are welcome

• Elevators

• Elevator landings and stairwells are outfitted with braille signage

Guest Room Accessibility

• Accessible guest rooms with 32” wide doorways

• Accessible route from public entrance to accessible guest rooms

• Alarm clock telephone ringers

• Bathroom grab bars

• Bathtub grab bars

• Bathtub seat

• Door night guards, lowered

• Doors with lever handles

• Electrical outlets, lowered

• Flashing door knockers

• Hearing accessible rooms and/or kits

• No transfer shower s available

• Roll-in shower

• Shower wand, adjustable

• TTY/TTD available

• TV with close-captioning

• Toilet seat at wheelchair height

• Vanities, accessible

• Viewports, lowered